Email the Office
Send your question to info@midrockhoa.com and include your erf number. The property manager replies within one business day, and urgent matters are flagged for same-day attention.
info@midrockhoa.comSee how the Midrock HOA platform handles levy tracking, maintenance requests, and board communication before you commit.
For levy statements, maintenance requests, or questions about the resident portal, our management team is available during office hours. You can also log a query through the portal and we will respond within one working day.
Every enquiry is logged and answered by a real person. Here are the three fastest ways to get help, plus what to expect after you reach out.
Send your question to info@midrockhoa.com and include your erf number. The property manager replies within one business day, and urgent matters are flagged for same-day attention.
info@midrockhoa.comFor water outages, gate faults, or security concerns, call +27(56)5903280 between 07:30 and 17:00 on weekdays. After hours, the emergency line forwards to the on-call trustee.
+27(56)5903280Log in to the portal to track a maintenance request, view meeting minutes, or check the status of an architectural approval. Most queries are resolved there without a phone call.
Open the portal